Legal
Privacy Policy
This Privacy Policy explains how On Stage Arts (Arts Venture Holdings LLC, “On Stage Arts,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our website at onstagearts.com and our software and related services (collectively, the “Services”). We are committed to protecting your privacy and handling your information responsibly.
1. Information we collect
We collect the following categories of information:
- Information you provide. Contact details such as your name, email address, phone number, and organization, and any information you include when you contact us or create an account.
- Account and usage information. Information generated as you use the Services, such as settings, activity, and records you create within the platform.
- Technical information. Device, browser, and log information (such as IP address, browser type, and pages viewed), collected automatically to operate and secure the Services.
2. How we use information
- To provide, operate, maintain, and improve the Services;
- To respond to your inquiries and provide customer support;
- To send you administrative, transactional, and service-related communications;
- To secure the Services and prevent fraud or abuse;
- To comply with legal obligations and enforce our terms.
3. SMS / text messaging
Where you provide your mobile number and opt in, we may send you text (SMS) messages related to the Services, such as verification codes, notifications, and account alerts.
- Consent. We send SMS messages only to individuals who have opted in to receive them. Message frequency varies. Message and data rates may apply.
- Opt-out. You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at info@onstagearts.com.
- No sharing for marketing. We do not sell your personal information, and mobile opt-in information and consent are never shared with third parties or affiliates for their own marketing purposes.
4. How we share information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers. With vendors who process information on our behalf to operate the Services (for example, hosting, email delivery, and messaging providers), bound by confidentiality and data-protection obligations.
- Legal and safety. When required by law, legal process, or to protect the rights, property, or safety of On Stage Arts, our users, or others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Data retention
We retain personal information for as long as necessary to provide the Services and for legitimate business or legal purposes, after which we delete or anonymize it.
6. Data security
We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us at info@onstagearts.com. We will respond consistent with applicable law, including the EU/UK GDPR and the California Consumer Privacy Act (CCPA/CPRA) where applicable.
8. International users
We are based in the United States. If you access the Services from outside that jurisdiction, you understand your information may be processed in the United States and other countries with different data-protection laws.
9. Children's privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
10. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Last updated” date above. Material changes will be communicated as required by law.
11. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
- Email: info@onstagearts.com